FAQs

See our policy on returns & exchanges.

In compliance with the European General Data Protection Regulation (GDPR) and other local data protection laws, you can read Scriaggio's complete online privacy policy at this link. This online privacy policy applies to information collected through the website and not information collected offline. By using this site, you consent to its terms & conditions and privacy policy. By placing an order through the site you consent to all shop policies. We reserve the right to change these policies at any time. Please contact us if you have any questions about the above information.

All shipping costs are calculated at the time of checkout, based on the shipping address entered upon ordering. Our normal carrier is USPS; commercial carrier service (UPS/Fedex/etc.) available upon request at additional cost. All orders ship from Reno, NV, USA.

Scriaggio, meaning "written journey" in Italian, is an organization focused on supporting you through the more difficult periods of life. Our primary product is a completely custom journal tailored to your specific journey. Learn more on our About Us page.

You can submit your own design to us (as long as it is G-rated) for a cover or use one of the existing covers available. You can browse through our Collections or view all of our Journals to select your preferred quotes, size, and cover.

If you want to include your own personal quotes for someone you know with a specific struggle, we're happy to accommodate. Simply reach out to us on our Contact Us page and we'll work with you to get the perfect, one-of-a-kind journal made just for you.

Should you choose to use your own design or quotes you will retain all rights to them. Submitting your design and/or quotes to be created as a custom journal means that you agree to release Scriaggio and those operating on behalf of Scriaggio any and all liability in using your design and/or quotes.

Rest assured that the journal you chose to create - as well as the cover design and/or the quotes inside - will only be used that once. Scriaggio will never redistribute or sell your custom design.